Delete your family sign-in

The family sign-in is PassTower's only account: your email address and your family membership, kept for the optional family plan. You don't need it to use PassTower, and deleting it doesn't delete your vault, your passwords or the app.

In the app

Open PassTower and unlock your vault.
Go to Settings → Family. Sign in with your email if you aren't signed in.
Tap Delete family sign-in, then Delete.

It is deleted right away. You can keep using PassTower as before.

Without the app

Email support@passtower.com from the email address you signed in with, with the subject “Delete my PassTower family sign-in”. We'll confirm by replying to you, and delete it within 30 days.

What is deleted

Your sign-in (your email address)
Your vault's public identity key
Your family membership. If you own a family, the family is closed and everyone in it leaves; their own vaults aren't affected.
Invitations you sent or received, and any unused sign-in code

Nothing is kept afterwards. You can sign in to Family again later with the same email.

Your vault

Your vault lives on your devices and, if you sync, in your own Dropbox. Deleting your family sign-in doesn't touch it. To delete your vault as well, uninstall PassTower on each device, and delete the Apps/PassTower folder in your Dropbox. Backup files you saved yourself stay wherever you saved them.